Shipping and returns policy may vary regarding the order destination.
ORDERS WITHIN MAINLAND SPAIN
Free shipping on all orders over 20€ and 24h delivery if you place your order before 16:00 pm, otherwise 24h will count from the next working day.
ORDERS WITHIN BALEARIC ISLANDS
Shipping cost is 5€ and delivery time in 24-48h.
Shipping cost is 10€ and delivery time in 3-5 working days.
We ship to the following countries: Austria, Belgium, Czech Republic, France, Denmark, Germany, Holland, Italy, Ireland, Luxemburg, Poland, Portugal & United Kingdom.
EXCHANGES & RETURNS:
MAINLAND SPAIN SHIPPING ORDERS EXCHANGES AND RETURNS
You can request the exchange or return through your Barqet account or sending us an email to store firstname.lastname@example.org. Do not forget to tell us the model/size you want to change for or to point out that you want a refund.
The first exchange of model/size is free. As soon as we receive your request, we'll send you a message with instructions to send back the model you want to exchange. Once we receive it and check everything is perfect condition and unused, we will send you the new model/size that you chose.
In case of return, we will collect the package from you to facilitate the shipping to our warehouse as in case of exchange, but we will deduct 5€ from the refund in concept of shipping costs.
BALEARIC ISLANDS & INTERNATIONAL SHIPPING ORDERS EXCHANGES AND RETURNS
Whether you want an exchange or a return you´ll have to request a refund and place a new order for the model/size that you need.
DISCOUNTED ITEMS & OUTLET
We are not able to offer an exchange on discounted, sale or outlet items. You´ll have to request a refund and place a new order.
SOCKS & OTHER ACCESSORIES
Exchanges or refunds of these items are not permitted.
For any exchange or refund you have up to 30 days from the date of your order at barqet.com
If you are in Madrid, you can pass by our showroom in order to make an exchange or ask for a refund of your purchase in an easier way. Below you can find our address and open hours:
PROYECTOS GEEK SLU
C/ Vivero, 8, L20
September to June: Monday to Friday from 9h to 13:30h and from 15:30h to 18:30h.
July & August: Monday to Friday from 8h to 15:30h.
Please, before passing by contact us on the +34 911 27 01 74